Privacy Policy
This privacy policy was last updated: 25th May 2025.
At Dreluxe Security Service, we are committed to protecting your privacy and ensuring that your personal information is managed with the utmost care and respect. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and utilize our services. By using our website, you agree to the collection and use of information in accordance with this policy.
Who we are
Dreluxe Security Service is a premium security solutions provider dedicated to protecting businesses and individuals through expert security audits, risk assessments, and tailored security management. We prioritize your privacy and are committed to safeguarding your personal information.
What personal data we collect and why we collect it
We may collect personal data from you when you:
– Visit our website
– Fill out a contact form
– Subscribe to our newsletter
– Request a quote or service
– Engage with us on social media
The types of information we may collect include:
– Name
– Email address
– Phone number
– Company name
– Address
– Other information relevant to your request or inquiry
This data helps us respond to your requests, improve our services, and provide you with relevant security solutions.
How We Use Your data
Dreluxe Security Service uses the information we collect for various purposes, including:
– To provide and maintain our services
– To respond to your inquiries and provide customer support
– To send you updates, newsletters, and marketing communications
– To improve our website and services based on user feedback
– To monitor the usage of our website
– To detect, prevent, and address technical issues or fraudulent activities
Comments
If you leave comments on our website, we collect your name and email address to engage with you and manage comment moderation. Your comments may be publicly visible if allowed.
Media
We do not intentionally collect media files unless you choose to upload images or documents related to your security needs. Be cautious when uploading personal or sensitive media.
Contact forms
When you fill out contact forms, we collect your name, contact details, and message content to assist with your inquiries and service requests.
Cookies
Dreluxe Security Service uses cookies to enhance your browsing experience and to improve our website’s functionality and services. By continuing to use our website, you consent to the placement of cookies in accordance with this policy.
We employ various types of cookies, including:
Strictly Necessary Cookies: These are essential for the website’s core functions, such as secure login, shopping cart operations, and electronic billing services.
Session Cookies: These cookies remember your preferences and keep you logged in during your visit.
Analytical Cookies: These help us monitor how visitors interact with our website, allowing us to analyze traffic patterns and improve user experience.
Cookies are stored in accordance with UK and EU privacy laws. You can manage your cookie preferences at any time by adjusting your browser settings. Please note that disabling cookies may limit certain features of our website.
By using our website, you agree to our use of cookies as outlined.
Analytics
We utilize analytics tools such as Google Analytics to understand how visitors interact with our website, helping us optimize content and functionality while respecting user privacy.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
– Service Providers: We may employ third-party companies and individuals to facilitate our services, provide support, or perform service-related tasks. These third parties will have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
– Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
– Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
How long we retain your data
We retain personal data for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. You may request the deletion of your data at any time.
What rights you have over your data
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
– The right to access the information we hold about you
– The right to request the correction of inaccurate or incomplete data
– The right to request the deletion of your personal information
– The right to object to our processing of your personal information
To exercise these rights, please contact us using the information provided below.
Where your data is sent
Your data may be transferred to servers or third-party providers located outside your country for storage and processing, in accordance with applicable data protection laws.
Contact information
For questions or to exercise your data rights, please contact us at:
Email: info@dreluxesecurity.co.uk
Phone: 01212275829
Address: Timber Yard, 118 Pershore Street, Birmingham. B5 6AQ
How we protect your data
We implement industry-standard security measures such as encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, or disclosure.
What data breach procedures we have in place
In the event of a data breach, we will notify affected individuals and relevant authorities promptly, investigate the incident thoroughly, and take corrective actions to prevent future breaches.
What third parties we receive data from
We may receive data from third-party analytics providers, social media platforms, or industry partners to improve our services and marketing efforts.
Third-Party Links
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
What automated decision making and/or profiling we do with user data
We do not use automated decision-making or profiling that significantly affects individuals. Our data processing is focused on providing tailored security solutions and improving user experience.
Industry regulatory disclosure requirements
We adhere to all applicable industry regulations and standards related to data protection and privacy, ensuring full compliance with regional and international laws.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Any changes to this Privacy Policy will be effective when posted on this page.
Your privacy is important to us. If you have any questions about this privacy policy or wish to exercise your rights, please contact us using the details provided above.